I'm trying this approach:
But it's not working for me, no idea if I'm entering custom field ID in a wrong way or what. The author says that the code "needs to be changed every time JIRA is upgraded as code can change behind the scenes". I tried it on JIRA 6.4.7 and now on 6.4.8, which is OK I think, judging from the time of the post's last update.
Anybody can help with that?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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