JIRA Service Desk - Cloud. For all types of requests an approver is required. The approver is 99% of the time the manager of the requester/submitter. I need to dynamically grab the approver from a different application and update the Approver field when the JSD request is created. Anyone tackle this or similar and if so how? Scriptrunner for JIRA?
Hi all! We’re interested in learning more about your ITSM practices - what’s the current state of your ITSM practices? What are your aspirations for your IT team in the future? Which ITSM trends ar...
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