We had a Jira project set up with a mail handler previously. We were able to have the issue priority set to high based on the high priority setting for the email. We would like to do the same thing for our Service Desk project on incoming requests through email. I didn't see any way of doing this when setting up the email requests within the project.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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