Hi Ramiro,I think this is the resource you need:
https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-request-post
Create customer request
POST /rest/servicedeskapi/request
This method creates a customer request in a service desk.
Hello Gaston,
Thanks for the quick reply! I'm currently working with it and I may have the syntax wrong but here it is:
curl --request POST --user username:password! --header 'Accept: application/json' --header 'Content-Type: application/json' --data ' {"raiseOnBehalfOf": “<username>”, "requestFieldValues": {"summary": "An explanation is one line of text."
}, "requestTypeId": “<requestid>”, "serviceDeskId": “<Servicedeskid>”}' --url 'https://<instanceurl>t/rest/servicedeskapi/request'. I'm getting an error:
"
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><status><status-code>500</status-code><message>Unexpected character ('â' (code 226)): was expecting double-quote to start field name
at [Source: org.apache.catalina.connector.CoyoteInputStream@f364396; line: 1, column: 3]</message><stack-trace>org.codehaus.jackson.JsonParseException: Unexpected character ('â' (code 226)): was expecting double-quote to start field name
"
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