How do you condition user picker fields that were not mandatory as part of the input, and thus can be ignored as part of the signoff validation?

 

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Gerry Tan Atlassian Team Mar 28, 2017

You need to add the user picker field to the request type via project settings. Normally the field wouldn't be listed in the available fields, in which case you first need to add the field to the JIRA create screen associated with the issue type of the request type.

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