Hi all, I had tried to use the automation rule method to send notification/alert message to remind/trigger me when my SLA is at risk of breaching but the current condition only allows me to choose either 30mins or an hour for the reminder. What can I do to change the timing? like for example 6hours remaining to remind me? Hoping to seek some advice from the community. Hope to hear from you guys soon. Thanks
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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