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How do i create customer accounts from email request

Nickolas Dinnan July 8, 2020

Hi, Just looking for a clear way to have my end-users from within the organization and out be able to send in helpdesk tickets and then have Jira auto-create thier account securely.

 

Thanks hope all is well!

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Dave Theodore [Coyote Creek Consulting]
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July 9, 2020

You can do it in the native Mail Handler by enabling "Create User." 

I would recommend that you don't though.  It create a mess with duplicate users, as people email their request from their corporate account, gmail, etc. 

Nickolas Dinnan July 23, 2020

thank you!

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