We make a simplified set of Workflow Status values visible to Customers using that feature in JIRA Service Desk
We want to be able to present the customer visible workflow status values in Filters / Reports / Dashboards
I can't see where to select that field.
If that feature doesn't exist yet, please can this be considered as we want to be able to review dashboards with customers, presenting the status values they recognise, rather than exposing our internal workflow
Thanks
Derek
You can't do that currently in Jira. You can submit a suggestion for this matter here. In addition, you could do that with a workaround:
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