We will have multiple Service Desk projects, one for each Customer organization, with each project corresponding to their own customer Portal. We would like customers to be able to self sign up for their portals, rather than agents creating them, but we want to restrict access to each portal based on customer domain.
We do not see how this would be accomplished. It seems as though either Agents need to grant access to portals by adding them to the project customer list, or anyone can self sign up for access to our portals.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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