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How do I hide "Raise this request on behalf of" in a servicedesk issue request?

Luke Barnes July 5, 2018

All the people that will be submitting request forms will not be users on our team's JIRA. We would like to have a request form that is open to everyone with the link, so we would like this field to disappear if possible! If not, if we could set a default value to Admin and hide it from the front-end, that would be fine too.

 

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1 answer

2 votes
Yogesh Mude
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July 5, 2018

Hi @Luke Barnes

Welcome to the community!

You can not but you can stop the ticket will be created on behalf of others.

please have a look at the below discussion.

https://community.atlassian.com/t5/Jira-questions/Disable-quot-Raising-requests-on-behalf-of-customers-quot-option/qaq-p/602056

Hoe it helps.

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