I am testing the portal and adding a new customer. I have notice that the email received by the customer is very plain. I would need to edit it. Please let me know how.
this is not available. you can edit other email notifications - https://confluence.atlassian.com/servicedeskcloud/blog/2016/09/customize-the-notifications-you-send-to-your-customers
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Such a shame. The invite looks awful. Should consider include this as customize option in future. Thanks
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