Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements


  • Give kudos
  • My kudos


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I configure the work flow in JSD?


I'm just playing with the Jira Service Desk to get a feel for its functionality.

Where/How do I change the work flow (or respond to raised tickets)?

If I follow the admin link ( I get the following problem continuously...









1 answer

1 vote
Jack Community Leader Jan 13, 2020

Well if you are seeing that then I would reach out to Atlassian Support.

Are you not able to login to your instance? BTW, you might not want to publish your URL here as this is a public forum, thought I'm sure users can't login w/o an account, still...

Thanks Jack.

I selected the support link at the bottom of the error screen and it brought me here.

I'll give your link a go.

Appears I can't edit the original post to remove the link, but hopefully not a massive problem :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

182 views 2 3
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you