I upgraded my JIRA Service Desk to a version that was not supported by my old license, so I have bought a new license, but JIRA won't start up now, so I can't apply the license.
The exact message is:
Your current JIRA Service Desk license doesn't allow you to upgrade to this version of JIRA (7.4.4). JIRA Service Desk expired on 17/Mar/17 1:00 PM, and you can currently only upgrade to versions released prior to this date. Alternatively you can renew your license at my.atlassian.com which will allow you to upgrade to this version of JIRA (7.4.4). You can enter your new license here.
See our documentation for more information on licensing errors.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs