Is there a way to disable the on boarding help bubbles such as: "The Customer Portal is where your customers raise requests. See for yourself by creating a request now."
Sorry about the late response, but basically once you follow through the whole "training steps" in JIRA Service Desk, those boxes should go away. If you'd like to change this directly on the database, you can run the following queries:
SELECT * FROM propertyentry WHERE lower(property_key) LIKE 'chaperone:sd-eval-tour:%';
UPDATE propertystring SET propertyvalue = '["portal-preview","created-issue"]' WHERE id = (ID from the previous select);
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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