How can I translate the options of a custom Drop down list?

I need to translate all the options on a drop down menu. It only let me translate the name of the field but not its options. Is there any way? I'm using the service desk cloud and I'm trying to translate a custom field I created.

1 answer

Hi Sammaël,

There is a current open feature request for this that you can find at JRASERVER-40049.  I would definitley recommend voting on the issue so you'll be notified of any updates to the ticket, fixes or workarounds that arise in the future.  I would also suggest adding your comments to the ticket and providing your use case so we can make a better case for this getting added into JIRA in the future.

Cheers,

Branden

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