I want our Agents to receive an email notification when they are mentioned in a comment, but I don't want them to receive a notification for every comment.
Atlassian Team members are employees working across the company in a wide variety of roles.
February 4, 2015 edited
Hi Richard,
All mentioned users will receive an e-mail. The e-mails will only be sent when they are mentioned on the issue. No extra configuration required. Please check Using Mentions for further information.
Paula, I have disabled notifications for "Issue Commented" and I believe that has prevented the Agents from receiving notifications when they are @mentioned. How can I enable notifications for @mentions but not force them to receive notifications for every single comment?
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