Paula, I have disabled notifications for "Issue Commented" and I believe that has prevented the Agents from receiving notifications when they are @mentioned. How can I enable notifications for @mentions but not force them to receive notifications for every single comment?
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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