I need Service Desk agents to have visibility when a Targeted Fix Version field gets changed. I have an automation set up that updates the field if it changes in the linked dev ticket. Is there a way to use this field in a queue to let me know when it changes?
Hi Sara Jones,
Sadly, The CHANGED jql can be used with the Assignee, Fix Version, Priority, Reporter, Resolution, and Status fields only.
See CHANGED operator on the Advanced search reference - JQL operators page for further information.
If you consider to use the native Fix Version instead, the following query will work:
Find issues where their fixVersion field have changed within the start of day:
fixVersion CHANGED after startOfDay()
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events