How can I remove the option to Add Customers from Agents' screen

How can I remove the ability to Add Customers from agents? Right now if an agent from my service desk team goes to the Customers option, they can see an Add Customers button which can be used to create accounts in Jira. I don't want them to have this ability.

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0 vote
Susan Hauth Community Champion Dec 20, 2017

Hi,

This is something I wish for as well, but is currently not available.  It's strange that you can disable Organization setting but not Customers.  There is suggestion raised that you might want to vote and chime in for:

JSDSERVER-5463

Hope that helps...Susan

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