How can I make JIRA Service Desk queues sortable?

[Marco Spindler]

Hello,

I'd like to make the queues in a JIRA Service Desk sortable. The agents should be able to sort the queues on every field shown.

Kind regards,

Marco Spindler

[Pedro Cora]

Marco,

Currently this is not possible, but there's an improvement filed under https://jira.atlassian.com/browse/JSD-298 to allow queue sorting. I'd suggest you to cast your vote and watch it.

-- Pedro

[Preethi Soundar]

Pedro,

Is the JSD-298 fixed and deployed to production allowing the sort order work? I see that your comments are dated back in July 2015.

Thanks,

Preethi

[Pavol Perdík]

Same question here, is it in production?

Thank you

Pali

[GroundTruth IT]

Sometimes it seems like the simplest things you've come to expect from any tabular web app can't be solved by Atlassian. JSD-298 only has 43 votes, but that's not the driving factor it seems if you look at other requests that have literally thousands of votes.