How can I make JIRA Service Desk queues sortable?

Marco Spindler Jul 09, 2015

Hello,

I'd like to make the queues in a JIRA Service Desk sortable. The agents should be able to sort the queues on every field shown.

Kind regards,

Marco Spindler

1 answer

2 votes

Pedro Cora Atlassian Team Jul 09, 2015

Marco,

Currently this is not possible, but there's an improvement filed under https://jira.atlassian.com/browse/JSD-298 to allow queue sorting. I'd suggest you to cast your vote and watch it.

-- Pedro

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Preethi Soundar Mar 08, 2016

Pedro,

Is the JSD-298 fixed and deployed to production allowing the sort order work? I see that your comments are dated back in July 2015.

Thanks,

Preethi

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Pavol Perdík Apr 24, 2016

Same question here, is it in production?

Thank you

Pali

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GroundTruth IT Sep 08, 2016

Sometimes it seems like the simplest things you've come to expect from any tabular web app can't be solved by Atlassian. JSD-298 only has 43 votes, but that's not the driving factor it seems if you look at other requests that have literally thousands of votes.

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