Currently im implementing JIRA Service Desk 3.1.9 and I have created one category for email ticket channel.
However, customers see this "mail ticket" category on the Customer portal.
How can I hide it?
I also thought about modifying SD java classes and recompiling to exclude this category.
I will appreciate help and ideas
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot