Currently im implementing JIRA Service Desk 3.1.9 and I have created one category for email ticket channel.
However, customers see this "mail ticket" category on the Customer portal.
How can I hide it?
I also thought about modifying SD java classes and recompiling to exclude this category.
I will appreciate help and ideas
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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