How can I download a list of customers forJSD

I would like to download a list of customers who have signed up for Service Desk, but am not able to find a way to view a full list of all customers.

.

This should, I think, be a fairly simple task, but it doesn't seem as though JIRA supports this. Any suggestions?

2 answers

0 votes
Boris Berenberg Community Champion Jun 08, 2015

Are you on cloud, or behind the firewall? You could pull the info in the DB by joining the cwd_user and cwd_group tables together.

Hi, I know it's been a long time since this question was posted but I'm in need of getting the list.

If you have the query string for the DB, would you mind sharing with mankind?

 

Also, where can I suggest features and improvements for the Service Desk?

I would like to propose 2 features regarding this:

  • the ability to send email notifications to ALL you customers, for example, when you're going to do maintenance on Service Desk (on-premises, of course).
  • the 'download customers information as csv' button!

 

Please, give us a hand!

 

Thanks

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

356 views 1 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you