How can I do so that the JIRA Service Desk requests will be visible to a different customer?

[Estevan Ceppi]

How can I do so that the JIRA Service Desk requests will be visible to a different customer?

I need to do that because I have different users "customer" but workmates in the same company .

they would like to see all requests by company.

Is it possible?

[Sebastian Domanski · Accepted solution]

Not yet - it is reported to Atlassian and everyone is waiting for this functionality.

See here: https://jira.atlassian.com/browse/JSD-270

[Cesar Salvado]

In the new version JIRA Service Desk you have this option

Please check in https://confluence.atlassian.com/x/siXzK

Regards.

[Sebastian Domanski]

This roadmap is only for OnDemand - so I would expect to have similar functionality in our own instances shortly after it is published for OD.