Maybe an unconventional suggestion, but it almost seems as if someone just changed the background and text colors of the portal header to white, so it doesn't show anymore.
Navigate to your project settings, then select Portal Settings on the left and click View and customize the look and feel of your Help Center.
Then, as an experiment, change the colors of either the background or the text of the header bar to anything but white:
Hope that will do the trick ...
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs