How NOT to add participants with email submission

[Alfred Tay]

Currently we are emailing issues to JIRA.

However, we would like NOT to all anyone else in the email as participants of the issue.

Is it possible?

[volkan ciftci]

Hi Alfred;

Could you check notifications?

1- Project Setting-->Customer notifications : add "To" part Reporter(customer) in all rules(not "customer involved")

2-Project Setting-->Notifications : Change all events as Reporter in Notificaition scheme

[Alfred Tay]

Have done that but the system is still adding people in the email as participants and emailing them to notify that they are participants in the issue.