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How Do I Create A List of Tickets Filed by that Customer on the Customer Service Desk Page

Deleted user July 27, 2018

On the customer portal page there is only the option to create a request but not to view your requests. Is there a way to set up the portal so a customer can see their requests filed?

2018-07-27_15-37-19.png

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Brant Schroeder
Brant Schroeder
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July 27, 2018

Jennifer,

  In the upper right hand corner next to the profile there should be a requests link. The requests link should have a my requests and all requests option that allows users to see the issues that they have submitted or issues they are a request participant on.  

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