How Can i change the layout and content of the welcome email that i send to customers?

How Can i change the layout and content of the welcome email that i send to customers? As my customers seem to ignore the format change of it.

 

Thanks

2 answers

Are you asking for Cloud or Server? For Cloud I fear the answer is, "You can't." but would love to be proven wrong.

Not sure if the welcome emails are different. (We don't use them) but I'm guessing you want to follow this thread: https://jira.atlassian.com/browse/JSD-218

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

786 views 5 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you