Is it possible to receive a HipChat notifications when a JIRA Service Desk Customer Portal request has been logged to ensure we don't breach our SLAs.
With HipChat and comments through JIRA we try to limit the amount of emails we send/receive and therefore we are not checking our emails every 20 minutes.
So it is possible to be notified by HipChat instead of email when a request is logged in a customer portal?
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG