Hip Chat notification problem

I have other Hip Chat notifcation problem. I add Hip Chat notification in post functions in workflow on the last position. In HSQL DB it's working, but now I'm on MySQL and if customer try to create issue nothing happens, issue doesn't create and hip chat notification albo not working. Somebody could help?

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I found the reason. If I try to create issue through Customer Portal (Service Desk) with URL jira.comapanyname.pl it's not working, but when I use IP address instead it's OK. Strange...

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