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Help Desk -- identify who has the service agent license Edited

we have 3 help desk license.  When I try to assign them I get this message- I'm trying to figure out who has the license and how to assign or reassign.

 You can't invite people labeled "+ Agent" right now. An admin needs to grant them a license first.

Please contact the system administrator.

Trying to determine who has been assigned the license.  Thanks


I'm an admin and project lead. 


1 answer

Under, administration, applications, and application access, you'll see jira service desk, the number of agents you own and who has access.


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