Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Help Desk -- identify who has the service agent license

Ann Marie Kjerland April 20, 2018

we have 3 help desk license.  When I try to assign them I get this message- I'm trying to figure out who has the license and how to assign or reassign.

 You can't invite people labeled "+ Agent" right now. An admin needs to grant them a license first.

Please contact the system administrator.

Trying to determine who has been assigned the license.  Thanks

 

I'm an admin and project lead. 

Thanks

1 answer

0 votes
Gregory Van Den Ham
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 20, 2018

Under, administration, applications, and application access, you'll see jira service desk, the number of agents you own and who has access.

jsd.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events