Hello, is there any way to access the Jira service desk database? I need to look at the tables from

Frank Vasconcelos February 24, 2020

Hello, is there any way to access the Jira service desk database? I need to look at the tables from MicroStrategy, thanks in advance, I await your comments.

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2020

Hi Frank,

Access to data outside the regular web interface is done by REST API calls in Cloud. There's no direct database access to any of our Cloud products.

Is there some particular data you're trying to retrieve from Jira Service Desk? Perhaps I can help find a suitable REST API call that would get the data, or point you in the direction of a marketplace add-on that would help.

Cheers,
Daniel | Atlassian Support

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