We have several companies creating tickets on our system (to a ServiceDesk project), and from each company several customer users, Problem is that I'm unable to identify users and tickets grouped together for each company, and if possible assigned to internal user directly.
Each customer user must view all their tickets from same company.
Can I attach company name also attached to a user profile?
What is the best method to get this functionality?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs