What did you enter in the Goals section? If you are setting up JQL for issues and the results are not saved, it sounds a bit off. You might want to contact our support team to help you sort it out. https://support.atlassian.com/customer/servicedesk-portal#JIRA
Here's an example of my setup:
Hi @Lingbo Lu
We are still experiencing the same problem (JIRA 6.4.7 and JSD 2.5.4).
Our JIRA setup is standard, no weird customization.
Are there any update about this ?
The JQL i entered is quite simple and appears valid in form :
priority = Critical
Goal set to 4h
Calendar set to default.
No error in JIRA logs (JIRA logs, Jsd logs, security logs....)
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