The question is regarding the percentage shown in the SLA metric page.
11% successful this week.
Does this percent includes only issues created on:
If so can I have it configurable to show success percentage of SLA for issues created during:
Hi so I also am interested in if the "SLA Goals" can be configured for different time periods (2 weeks, month) verses the "Success last 7 days"... is that possible? looking at https://jira.atlassian.com/browse/JSD-1980 it did not seem to be addressing that.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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