I want to get JIRA Service Desk metric definitions and calendar definitions (working days, hours, holidays) via Java API from my plugin. How can I do that?
I added references to Service Desk libraries but couldn't find a way to do it. The Manager classes I found end up using internal classes as parameters, which by definition is internal to the jar file and I cannot use.
I know the Service Desk API is not public, is undocumented and is subject to change in the future but I am OK with these. Is there a way to get these settings from Java API?
did you find a solution?
I would like to get access to the Calendar settings. I know that it is possible to get lets say calendar information in Jira Agile, for example: WorkingDaysDao.
Is there an equivalent of such classes in Jira Service Desk?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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