I can use "com.atlassian.jira.bc.issue.search.SearchService" for a search the issues . (I cannot use API or the ServiceDesk services). I want to get "Customer Request Type" values from the custom field just as /jira/rest/api/2/search API returns it.
customfield_10001 field contains _links, requestType, currentStatus, but the SearchService/CustomField returns me only a string (projectkey/projecttypekey)
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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