It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Get Service Desk customers from API

I'm trying to get the Service Desk customers from the API, but it doesn't look like that option is available.

I have tried the API for Service Desk https://developer.atlassian.com/cloud/jira/service-desk/rest/ and the one for Jira https://docs.atlassian.com/jira/REST/server/#api/2/

Jira REST API return the internal users but not the external, and the Service Desk API doesn't return anything.

Can someone help me in a direction for getting the Service Desk customers ?

1 answer

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

329 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you