in order to "manually" (via groovy script) fill in the right value for JSD Request Type field (so user can see issues on customer portal also if created directly from JIRA project) is possible to get the right Request Type key starting from issue type id of just created issue?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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