in order to "manually" (via groovy script) fill in the right value for JSD Request Type field (so user can see issues on customer portal also if created directly from JIRA project) is possible to get the right Request Type key starting from issue type id of just created issue?
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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