Gadget names are not loading properly

When trying to load gadgets, names of the gadgets are not properly loaded.

Refer to the attached screenshotsGadgets.pngAverageAge_gadget.png

1 answer

This widget could not be displayed.

This is almost always a symptom that

  • the base url set incorrectly for JIRA
  • JIRA cannot reach it's own base url over the (local) network due to the network settings (routing or firewalls)
  • JIRA is not responding correctly to itself because SSL has been enabled but the setup is incorrect

(The last on is the one I stumble into 99% of the time).  The log should tell you which one it is straight away. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

10,699 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you