G Suite login for customers in JIRA SD Edited

Hi,

 

Is there any possibility that I can enable G Suite login and authentication for SD portal customers? So SD customers can use their google accounts from our domain to login ? 

I've verified that G Suite integration is working only with users but nobody mention SD customers.  

2 answers

Hi Maciej,

 

Yes, it's possible, I use this at the moment.

 

There's more info here https://confluence.atlassian.com/cloud/integrate-with-g-suite-744721642.html

I have the same need however this link does not address customers.

EDIT: Found how to do it, still cannot find specific documentation on it.

I had this same issue and could not find specific documentation on it. Hopefully this will help other folks.

Do g-suite setup as usual.

Site settings -> Application Access -> User Defaults and disable access to all applications. 

Now I have customers logging in with our Google domains and getting into the portal as portal-only "customer" accounts.

This is the correct answer.  This is referenced in their documentation for bulk adding customers.  It was helpful to learn that a Jira Service Desk customer is nothing more than a normal user with no application access.

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-bulk-add-customers

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