Is there any possibility that I can enable G Suite login and authentication for SD portal customers? So SD customers can use their google accounts from our domain to login ?
I've verified that G Suite integration is working only with users but nobody mention SD customers.
I had this same issue and could not find specific documentation on it. Hopefully this will help other folks.
Do g-suite setup as usual.
Site settings -> Application Access -> User Defaults and disable access to all applications.
Now I have customers logging in with our Google domains and getting into the portal as portal-only "customer" accounts.
This is the correct answer. This is referenced in their documentation for bulk adding customers. It was helpful to learn that a Jira Service Desk customer is nothing more than a normal user with no application access.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs