From where Help center searches in searchbox

I have deleted certain request types but when i go to helpcenter and search those request types are coming up.

 

How do I stop this.

1 answer

You are searching via the search bar at the start page?

Then the Helpcenter searches in every project viewable for the user. So if your user has access to other projects, you will see all matching request types out of all projects.

Behind the shown request type the name of the project, from which the helpcenter gets it, should be displayed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

254 views 1 6
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you