You are searching via the search bar at the start page?
Then the Helpcenter searches in every project viewable for the user. So if your user has access to other projects, you will see all matching request types out of all projects.
Behind the shown request type the name of the project, from which the helpcenter gets it, should be displayed.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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