I know that I can use rewrite rules to have a friendly url for the JIRA Service Desk customer portal. I have setup Apache 2 proxy rules so that users do not have to insert the port numbers.
What I have not been able to figure out is where I would place the .htaccess files with the rewrite rules. Can anyone help me with that?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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