One of our teams regularly forwards issues to third parties who we don't want to have an account on our Jira SD instance.
Currently, they will view the issue, export to Word, attach via Outlook, locate email address (often back in Jira) and send this way.
Our Third Parties are handled in Jira via a serepate business project and are linked to the original issue so it feels like we're pretty close but..
Is anyone aware of a more effective way of handling this process?
Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...
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