One of our teams regularly forwards issues to third parties who we don't want to have an account on our Jira SD instance.
Currently, they will view the issue, export to Word, attach via Outlook, locate email address (often back in Jira) and send this way.
Our Third Parties are handled in Jira via a serepate business project and are linked to the original issue so it feels like we're pretty close but..
Is anyone aware of a more effective way of handling this process?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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