One of our teams regularly forwards issues to third parties who we don't want to have an account on our Jira SD instance.
Currently, they will view the issue, export to Word, attach via Outlook, locate email address (often back in Jira) and send this way.
Our Third Parties are handled in Jira via a serepate business project and are linked to the original issue so it feels like we're pretty close but..
Is anyone aware of a more effective way of handling this process?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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