Format and size of logo for JIRA Service Desk customer portal

Which format and how much size of file can we use as logo for JIRA Service Desk customer portal?

I tried to set our company's logo of PNG as the custom logo, but a white space was appeared at the location.

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You can add JPG,GIF,BMP & PNG type images.

1.jpg

You can select the area in the image by adjusting the sliding bar. 

The maximum allowed image size is 2000px * 2000px.

Maximum allowed size of image is 10MB.

 

Is there any way to upload SVG icons? I noticed that the default icons are SVG files.

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