Fast-track transition when comment made (Issue Commented)

I need the comment to be specific but i have no idea what the condition is meant to be? Can anyone help please as i am a beginner.

1 answer

1 accepted

Hi Robert,

In my fast-track transition listener, I set it up to fire on "Issue Commented" events.

For my condition, I wrote a script that gets the last comment on the issue and searches the comment for a specific email address. If the comment contains that email address, the condition will return true and the fast-track will execute the transition.

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.component.ComponentAccessor

def issue = event.issue as Issue
def commentManager = ComponentAccessor.getCommentManager()
def commentBody = commentManager.getLastComment(issue).getBody()
if (commentBody.contains("email@address.com")) {true}

Simply change text in the quotes to match what you want to look for.

Hi Joshua, thanks so much for your quick reply. I have set this up and it works perfectly! Thanks so much for your help :)

Glad to hear, Robert! Thanks for using ScriptRunner. :)

Josh

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

786 views 5 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you