Export/Import plugin greyed out and thus I can't import a CSV with issues

Last week I could still see the import option in our Jira ondemand installtion. But now it seems to be gone. I am in all groups (amongst them the site admin).

When I check in the plugins section I see the import plugin, but all components are disabled.

I can't find anything in the audit log which would explain our issue.

How can I enable the default import/export plugin?

1 answer

Hi Mark,

It’s not possible to import a plugin into JIRA OnDemand due to Restricted functions.

However its possible to import issues from CSV :)

There is a documentation of how to Import Issues on the following link:

https://confluence.atlassian.com/display/AOD/Importing+Issues

Kind Regards,

Henrique lechner

I know the import options are limited. But our link "External System Import" was gone completely. But this week it's back again.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

277 views 1 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you