Export Customer issuelist

My Customer wants to export the Issue list in Service Desk to Excel is that possible?

1 answer

0 vote
Jack Brickey Community Champion Sep 14, 2017

Absolutely. Just run a jql query on the project(s) in question and use the export to csv function. In cloud it is the icon at top right if filter list that appears as a bottomless box w/ down arrow. You can choose current or all fields. 

Thanks, yes I know that way, but my customer wants to export a list in the service Desk Frontend, I attached a screenshot. Is their also a way?

service.JPG

Jack Brickey Community Champion Sep 15, 2017

Ah that was not clear before. This is currently not avaialble. They could copy and paste into a spreadsheet however that could be cumbersome. You could also set up a weekly subscription and do it for the customer and send to them but would want to eliminate any internal comments I suspect.

There is a suggestion for this feature JSDSERVER-4212

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

56 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot