Explain Integration from (service now to Jira Servicedesk) & (Jira Servicedesk to Servicenow)

[kumar Gajapaka]

Anyone can explain integration from (service now to Jira Servicedesk) & (Jira Servicedesk to Servicenow). 

What are the requirements ?

How to start integration?

Is there any possibility to do integration from both sides?

Could you please suggest some ideas and related Information?

[Shannon S]

Hi Kumar,

There's an add-on you could use called ServiceNow Connector for Jira. It's a 3rd-party add-on and so I'm not very familiar with it, but I would recommend giving it a try and reaching out to the developer if you have any issues.

In addition, I found a discussion over at ServiceNow regarding possible integrations you could use:

• How to integrate ServiceNow with JIRA (v7.x)

There are lots of other discussions on both ends about the subject, so perhaps you will find this useful.

• How can I integrate JIRA with ServiceNow by using only Restbased calls without using SOAP?
• Jira Integration with Service now

Have a look at the resources and feel free to browse a bit more if you see any similar discussions on either site.

Regards,

Shannon