Exception on Post Function Workflow

[Alvin]

Hi All, I am trying to make a post function that will fire when the condition is true. can you help me? I need to fire the event when request name is ABC, if not , post function will not fire. Here is my code

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()

def cField = customFieldManager.getCustomFieldObject("customfield_xxxxx")
ApplicationUser user = issue.getCustomFieldValue(cField) as ApplicationUser
UserManager userManager = ComponentAccessor.getUserManager();
issue.setReporter((user))

Thanks

[IT User Support]

Hi @Nic Brough -Adaptavist- , these 3 request types shares 1 issue type. and it is service request.

[Nic Brough -Adaptavist-]

So change it so there are two issue types.

[IT User Support]

Hi @Nic Brough -Adaptavist-, I think I can achieved it using fire post function when a condition is true

[IT User Support]

Hi @Nic Brough -Adaptavist- , Scenario is I have several request. example is I have 3 request . ABC, DEF, GHI . when the user raise a request using ABC, my post function will fire. if not., post function wont fire. 

[Nic Brough -Adaptavist-]

Ok, so have two workflows, one with the post-function, and one without it.  Set up Jira to use the workflow with the function for project ABC, and use the other for projects DEF and GHI

[IT User Support]

Hi @Nic Brough -Adaptavist- , can't I just use the fire an event when the condition is true? I want to utilize that if condition, can you help me?

[Nic Brough -Adaptavist-]

Firing an event has nothing to do with what you're trying to do.

Conditions control the use of transitions, they would block the whole transition (so not only would you not run your post-function, you would also not make any changes to the issue, or fire the events)

[IT User Support]

Hi @Nic Brough -Adaptavist- , can you then enlighten me where to use these firing an event when condition is true? 

[Nic Brough -Adaptavist-]

You don't.  Conditions are there to control the use of transitions.  Events have nothing to do with what you have described as what  you want.

Your requirement appears to be to have one set of issues run this post function, and another set not.  To do that, separate out the issues into two different types, and have different workflows for them.

[Alvin]

@Hi @Nic Brough -Adaptavist- , what about if the post function will fire only if a custom field has a value? can I do that on post function

[Alvin]

Hi @Nic Brough -Adaptavist- , I am not talking about projects, I am talking about request. 

[Nic Brough -Adaptavist-]

Ok, I assumed they were projects.  But, lets say ABC, DEF and GHI are request types.

You can map ABC to issue-type 1, and then DEF and GHI to issue-type 2, then you use the workflow with the post-function for issue-type 1 and the other one without the function for issue-type 2.

[Nic Brough -Adaptavist-]

A post function always "fires" when you go through a transition, so I'm not sure what the problem here is.

If you mean "it runs, but does nothing", then I suspect it's the setReporter call, but you will need to read the logs to see why it is failing.

[IT User Support]

Hi @Nic Brough -Adaptavist- , what I mean is that I have several request., If user clicks on ABC request , that code post function woildn't fire. I need help on setting if condition

[Nic Brough -Adaptavist-]

Post functions run during transitions.  Just clicking on something isn't going to run a post-function unless it is a transition you are clicking on.

I think you need to describe what you are trying to achieve first.