Error while create a customer organisation


if i try to create a customer organisation via the web-gui the application throws an error.

I use the latest Jira Service Desk Server Version '(3.4.1).

Error description:


Can not construct instance of java.lang.Integer from String value 'Umrella': not a valid Integer value at [Source: org.apache.catalina.connector.CoyoteInputStream@12e9d35e; line: 1, column: 55] (through reference chain:["existingOrganisationIds"])

Bitte kontaktieren Sie Ihren Systemadministrator.


Can someone help me to resolve this error?



1 answer

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Ann Worley Atlassian Team Apr 18, 2017

I found a recent support case where the same issue was reported. It turned out to be caused by an outdated version of Firefox. Please try creating the organization from a different browser. I look forward to hearing whether that helps.


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